Return Policy

You may return or exchange all undamaged, unused items purchased at Annetteonline.com within 2 weeks of the original delivery. All returned items must include the original labels and packaging. If the merchandise is damaged, used, or without labels, we will be unable to credit your account or exchange for other product. The purchaser is responsible for return shipping charges. No returned merchandise will be accepted without a Return Material Authorization (RMA). To receive an RMA, please contact us via e-mail and we will reply within 24 hours. Within 2 weeks of receipt, we will credit the same card used in the initial transaction.

Sales of any discontinued items are final. No returns or exchanges accepted.

If you received the wrong order or a damaged garment, please contact us immediately.

Ship authorized returns to the following address :

Annette Intl. c/o Marlin Logistics, LLC
3600 Commerce Blvd.
Kissimmee, FL 34741

For obtaining an RMA or for questions regarding our return policy please contact us at customerservice@annetteonline.com

Credits received through the invite a friend program are subject to reversal in case of returns.